Frequently asked questions
What is Lagree?
Lagree Oahu provides a unique, full-body workout suitable for all fitness levels. Our program utilizes the Lagree Method, a safe and highly effective training technique developed by fitness expert Sebastien Lagree. This method enhances strength, tones muscles, and sculpts the body while incorporating elements of stretching and lengthening for a well-rounded fitness experience.
I am new to Lagree, do you offer beginner classes?
Lagree is designed for EVERYBODY, regardless of age or fitness level. Whether you're a professional athlete or just getting back into exercise, as long as you bring a positive attitude and a strong effort, you'll crush it and enjoy an amazing workout. But remember—there's no such thing as an easy Lagree!
Do you have an app?
Yes! You can use it to book classes, manage your account, and access additional features. You can also do the same through our website.
Download our “Lagree Oahu” on the Apple App Store
Do I need to create an account?
All clients must create an account in order to purchase class credits, memberships and register for class. To create an account, go to your desired studio location and click on ‘book a class.’
What should i bring to class?
Grip Socks: To ensure safety and cleanliness, everyone is required to wear non-slip, grip socks during class. You can purchase these at the studios. No shoes are needed for our sessions.
Towel: We recommend bringing a small towel, as you're likely to work up a sweat!
Stay Hydrated: While we offer a water dispenser, many prefer to bring their own water bottle—just make sure it's not glass for safety reasons.
Dress Comfortably: Wear flexible clothing that you can move easily in, similar to what you'd wear to yoga or the gym.
Arrive Early: For first-time participants, it's best to arrive at least 10-15 minutes before the class starts for a quick introduction with your trainer.
What is your cancellation policy?
We have a 6-hour cancellation policy. To receive your credit back and avoid a penalty fee, you must cancel at least 6 hours before your scheduled class time.
Can i switch my reservation?
If you need to switch classes and have more than 6 hours before your scheduled class, you can cancel your current reservation and book a new one. However, if you're within the 6-hour window, class changes aren't possible without losing your credit and incurring a penalty fee.
we do not accept class reschedules or cancellations via email, as these must be done via our app or website.
How do I manage/cnx my class reservation?
We kindly ask that you manage your class bookings and cancellations directly through your account
This allows you to adjust your schedule as needed and ensures everything is updated ACCURATELY, FAIRLY, AND in real-time
Please note that emailing us with a booking or cancellation request will not be processed, and you WILL be subject to Late cancellation or no show penalties AND FEES
What if I don't show up for a class that I signed up for?
In the event of a no-show, there will be A charge of A $20 no-show fee PLUS a loss of a class credit for that class. With only 10 Megas available, each spot is valuable, and missed reservations can significantly impact all of us
What if I am late to class?
If you’re unable to arrive within 4 minutes of the scheduled start time, your spot may be offered to a standby/waitlisted client.
What is the WAITLIST and how does it work?
If you see a waitlist button, it means the class is full
You can choose to add yourself to the “waitlist”. Once you’re confirmed on the “waitlist”, make sure to enable notifications to be informed if you’re added to the class
If you decide not to wait, please kindly remove yourself from the “waitlist”.
If you stay on the “waitlist” and are added to the class, you may be subject to Late cancellation or no show penalties
Can I freeze my membership?
A regular member may freeze his/her membership no more than two times in any twelve month period. To initiate a freeze, please email aloha@lagreeoahufitness.com with the exact dates you'd like your membership to be frozen. Requests must be submitted in writing via email at least 7 calendar days prior to the desired freeze start date for timely processing. The maximum freeze duration is 90 calendar days.
Only regular memberships are eligible to be frozen. For example, intro memberships and other non-regular membership purchases are not eligible to be frozen.
How do I cancel my membership?
To cancel your membership, please send a request to aloha@lagreeoahufitness.com. Memberships cannot be cancelled or changed on your account or app.
Please note that cancellation requests may take up to 7 working days to process, so we kindly ask that you plan accordingly.
Can I bring my dog to the studio?
We adore your dogs, but for their safety and comfort, we can’t have them in the studio. Additionally, some of our clients may have allergies, so it's best to leave your furry friends at home.
If you have a service animal, please let us know what tasks they are trained to perform so we can accommodate their needs.
Are babies allowed in the studio?
We adore your little ones! As a woman-owned business run by busy mom, we completely understand the challenge of balancing self-care with parenting.
However, to maintain a safe and distraction-free environment for all clients, we kindly ask that children not be brought into the studio. We know this may be difficult, and we truly appreciate your support in helping us create a space where everyone can focus and get the most out of their workout.
Do you offer private sessions?
Yes! We offer private sessions. Please write us at : aloha@lagreeoahufitness.com
Do you offer group event classes?
We offer group event classes, and the rate starts at $400. Please write us at: aloha@lagreeoahufitness.com
How old do you have to be to take an Lagree class?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I become a Lagree Instructor?
Please check out our “Become a Lagree Instructor” page